Privacy Policy for RTS Electric NY
Effective Date: 01/17/2025
RTS Electric NY (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise engage with us.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect personal information from you in a variety of ways, including:
• Personal Identifiable Information (PII): Name, phone number, email address, billing address, and payment details when you request our services.
• Non-Personal Information: Browser type, IP address, and usage details when you interact with our website.
• Service-Related Information: Information related to the electrical services you request, such as project details and locations.
2. How We Use Your Information
We use your information to:
• Provide and manage our services.
• Process payments and invoices.
• Communicate with you about appointments, services, or inquiries.
• Improve our website and customer service experience.
• Comply with legal obligations or respond to lawful requests.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:
• With trusted service providers who assist in delivering our services (e.g., payment processors).
• To comply with legal obligations or protect our rights.
• During business transfers, such as mergers or acquisitions.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site performance. You can disable cookies in your browser settings, but doing so may limit certain website functionalities.
6. Your Rights
You have the right to:
• Access, update, or delete your personal information by contacting us.
• Opt out of receiving promotional communications.
• File a complaint if you believe your privacy rights have been violated.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
• Phone: (347) 609-8406
• Email: rtselectricny@gmail.com
• Address: Glen St, Brooklyn, NY 11208